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Privacy Policy
In short
Our apps work without sending anything about your child anywhere. Their name, progress and stars stay on the device — unless you, as a paying family, sign in to your account on the device, which syncs progress between devices. If you consent, the app sends us usage data — which game was played and where a word was hard, tied to a random install number rather than your name — so we can improve the app. We send nothing to advertisers and never sell data.
Who we are
Slimkoppies is operated by [REGISTERED ENTITY NAME]. Our Information Officer, as required by South Africa's POPIA, is Adriaan Bester, reachable at abester7@gmail.com.
This policy covers all of our apps, including KlankKidz and TelKidz, and this website.
What stays on the device
The following is stored only in local browser storage on your own device and is never transmitted to us:
- The child's profile name, grade and avatar.
- Progress: stars, completed word families, games and stories.
- The detailed activity history shown in the parent dashboard.
We cannot see any of it. It is gone when you delete the profile or clear the browser's data for this site.
The one exception is sync, below — and it only happens when you, the parent, sign in to your account on that device.
Syncing between devices
Paying families can have a child's progress on more than one device. It turns on when you, the parent, sign in to your account on a device.
The app then sends us the children's profiles — name, grade, avatar, stars, completed work and recent activity history — and we store them against your account so your other devices can fetch them. It is used for syncing and for the weekly progress report below, and is never joined to the usage data.
To stop it, sign out of your account on that device. To have the stored progress deleted, write to abester7@gmail.com.
Weekly progress reports
If your children's progress syncs, every Friday we email the account's email address — and only that address — about their week: days played, stars, new levels and words to practise together. It is made from the progress that already syncs; nothing extra is collected for it.
We send it through Resend, an email service that only delivers the message and uses it for nothing else. Families who have not played for two weeks get no email.
To switch it off, use the link at the bottom of any report, or the switch in your account.
What we receive — only with your consent
If you answered yes to the consent prompt, the app sends us events containing:
- A random per-install identifier generated on the device. It is not your child's name and is not linked to any account.
- A session identifier, so we know which events happened in one sitting.
- What happened: which screen, which game, which word family, which word, whether an answer was right or wrong, how long something took, and the app version.
The app cannot send more than this. The list of fields is fixed in code on both ends — anything else is discarded before it is stored.
We use it for one thing: seeing where children get stuck or lose interest, so we can fix the app. It is never used to target advertising or to build a profile of a child.
What we never collect
- The child's date of birth or photographs — and their name only while sync is on.
- Location.
- Contacts, calendar, photos, or anything else on the device.
- Advertising identifiers. There are no ads and no advertising code in the apps at all.
- Audio recordings — see below.
The microphone
In some games a child can say a sound or word aloud. This uses the speech recognition built into the browser itself.
This is the one place where something from your child reaches anyone else: most browsers send that short piece of audio to their own servers to recognise it — Google's in Chrome, Apple's in Safari. That is governed by their privacy policies, not ours. We never receive the audio and we never store it. We only learn whether the word was said correctly.
The microphone is always optional. Every game that offers it has a button to tap the sounds instead, and a child can use the entire app without it.
Parent accounts and payment
If you create an account or buy an app, we store your email address and a record of the transaction. Payments are handled by our payment provider — we never see your card number.
This information belongs to you, the parent. It is never joined to the usage data above: we cannot tell which child's play belongs to which account, and it is deliberately built that way.
Where it is stored
In a database hosted for us by Supabase, in London, United Kingdom. That is a transfer outside South Africa, which POPIA (section 72) permits to a country whose law protects information to a comparable standard: the UK's Data Protection Act and UK GDPR. Supabase processes the data only on our behalf.
We use no third-party analytics service — no Google Analytics, no Facebook, nothing of that kind. Nobody else receives this data and we never sell it.
How long we keep it
- Usage data: 12 months, then deleted automatically. Only summary totals remain, in which no individual device is visible.
- Synced progress: as long as the account exists, or until you ask for it to be deleted.
- Account and payment records: as long as the account exists, and afterwards as tax law requires.
- Everything on the device: until you delete it yourself.
Consent, and how to withdraw it
Usage data is off until a parent switches it on. You can choose once for the whole family: on your account under For grown-ups. That choice applies to all our apps on that device, as does the switch in each app's grown-ups corner, behind a sum a child would not be able to answer. KlankKidz also asks the first time a profile is used.
The weekly progress report does not use usage data. You don't need to switch it on to get the report.
Withdrawing consent stops the apps sending immediately, discards anything not yet sent, and forgets the device number. If a parent says no the first time a profile is used, that applies to the whole device, even if another profile later says yes. Only the grown-ups switch can turn it back on.
Your rights
Under POPIA you may ask what information we hold about you or your child, have it corrected, or have it deleted. Write to abester7@gmail.com and we will respond within 30 days.
For the usage data we need the install identifier to find your rows — it is visible in the parent dashboard. Without it we genuinely cannot tell which data is yours, because it is not linked to your name.
You may also complain to the Information Regulator of South Africa.
Changes
If we change this policy we change the date above. If the change affects what we collect, we ask for consent again rather than assuming the old answer still stands.